Are you wondering where your CashBack went? Please don’t be alarmed, we’re here to help you. As of now, we do not have any phone support yet as we’re trying to be frugal to make this platform more intuitive and very helpful to give you the maximum savings that you deserve. Although our phone support is not up and running yet, we are happy to answer your questions via email at firstname.lastname@example.org , but before contacting us, we provide you a checklist to see if things met the criteria.
- Are you logged in when the offer had been activated/used?
- If logged in, it should say on your profile your transaction, the product, date, and time.
- If the transaction date is current and not more than 3 weeks, transaction message should be “pending”
- Please allow all transactions to be clear (maximum of 3 weeks) to withdraw.
- If transactions have been “approved”, you can instantly withdraw that amount and transfer it to your bank account.
- If transactions passed more than 3 weeks, please do contact us and we’re happy to assist you with your CashBack as soon as possible.
- Please refer to CashBack Terms and Condition Page for more info